1 xbat's Privacy Policy

1Introduction

Welcome to 1 xbat. This Privacy Policy ("Policy") explains how 1 xbat collects, uses, stores, and protects your personal information. It applies to our website, mobile application, and all other services we provide.

We believe privacy is a fundamental right. That's why data protection has been a priority in the design of the 1 xbat platform from the ground up. We only collect information that is strictly necessary to provide our services.

This Privacy Policy governs our Terms & Conditionsis part of. Both documents should be read together.

2What Information We Collect

1 xbat may collect your information in several ways. Details are outlined below:

Information collected directly from you:

• Identity information: name, date of birth, nationality
• Contact information: email address, mobile number, postal address
• Identity Documents: National ID, Passport (for KYC verification)
• Financial Information: payment method details, transaction history
• Account information: username, password (encrypted)

Automatically collected information:

3How Your Information Is Used

1 xbat uses your information for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To deliver uninterrupted betting, gaming, and payment services.
• KYC Verification: To verify identity and prevent money laundering.
• Customer Support: To address your questions and resolve any complaints.
• Security: To prevent fraud, forgery, and unauthorized access.
• Contact: For sending promotions, updates, and important notifications.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Enhancing Your Experience: To personalize the platform according to your preferences.

We never sell your data to advertisers or marketing companies. Your information is used solely for service improvement and legal compliance.

4Data Retention Period

How long 1 xbat retains your data depends on the type of information and the purpose for which it was collected:

• Account Information: For the duration of active account and 5 years after closure.
• Financial Transaction Data: Up to 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Support Contact: Up to 3 years.
• Log Data: Typically 90 days.

Once the retention period has passed, data is securely deleted or anonymised so it can no longer be linked to you.

5Data Sharing & Third Parties

1 xbat never sells your data. However, it may be shared with third parties in the following limited circumstances:

• Payment Processors: To process transactions via Mobile Pay, Nagad, and Rocket.
• Identity Verification Services: With trusted verification partners to complete the KYC process.
• Legal Authorities: Where required by court order or legal obligation.
• Technology Service Providers: For cloud storage and cybersecurity services, under strict confidentiality agreements.

For international data transfers, we ensure that the destination country has adequate data protection measures in place.

6Cookies Policy

1 xbat uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: For login sessions and security purposes — these cannot be disabled.
• Preference Cookies: To remember your language and layout preferences.
• Analytics Cookies: To analyze usage patterns and improve our services.

Cookies can be managed through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

7Security Measures

1 xbat uses industry-standard security technologies to protect your data:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Password Hashing: Passwords are never stored in plain text — only encrypted hashes are kept.
• Firewall: Robust firewall and DDoS protection systems.
• Regular Audits: Regular security testing conducted by independent third parties.
• Access Control: Employees are granted access only to the information they need.
• Data Backup: Regular encrypted backups stored in secure locations.

On your end, help keep your account secure by using a strong password and never sharing it with anyone.

8Your Rights

As a 1 xbat user, you have the following rights over your own data:

To exercise these rights, support@1xbat-taka.com-or reach us via live chat. We will respond within 30 days.

9Children's Privacy

If we become aware that a minor's information has been collected, it will be deleted immediately and the account will be closed. If you believe your child has created an account on this platform, please contact us right away.

10Policy Changes

1 xbat may update this Privacy Policy at any time. For significant changes:

• A notification will be sent to your registered email.
• A notification will be sent on the platform.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after a policy update will be considered acceptance of the revised Privacy Policy.

11Contact & Complaints

For any privacy-related questions, concerns, or requests to exercise your rights, please reach out to us:

• Email: support@1xbat-taka.com
• Live Chat: Click the chat icon on the platform
• Support Hours: 24 hours a day, 7 days a week

We are committed to upholding this Privacy Policy. If a complaint is not resolved within 30 days, you have the right to escalate it to the relevant regulatory authority.